Privacy Policy

PRIVACY POLICY

1. About Privacy Policy

1.1 pcwebsolutions.fi (hereinafter referred to as pcwebsolutions.fi, we, us or our) implements this Privacy Policy in order to provide the subject of personal data with information about the types of personal data that we collect or hold, the manner in which we collect, hold, use and disclose personal data, the choices available to you in relation to the processing of personal data and your rights under the law on the protection of personal data .

The collection and processing of personal data is carried out in accordance with the regulations for the protection of personal data. You can contact pcwebsolutions.fi about how we process your personal data at any time. You can submit your questions to:

Controller's name and address:

WebSolutions MS

Haukkavuorenrinne 20

04220-Fin

Phone:  +358 451140016

Email: gdpr@pcwebsolutions.fi

1.2 This Privacy Policy applies to our processing of your personal data.

1. Personal data

2.1 "Personal data" is any information relating to an identified natural person or an identifiable natural person (personal data subject).

1. What personal data do we collect and store?

3.1 The categories of personal data that we can process for a particular natural person depend on the nature of our interaction with him. The personal data we process includes:

– name

– age and/or date of birth

– contact details including phone numbers (landline and/or mobile)

– current address (including postal address)

– email address

– geographic location/s

3.2 Our company processes the personal data of the following categories of personal data subjects:

– our customers, potential customers and their representatives,

– the end users of our customers,

– any other persons who will come into contact with pcwebsolutions.fi.

1. How and when do we collect personal data?

4.1 We process your personal data in order to enable the realization of our business functions, to provide, advertise and sell our products and services, as well as for the specific purposes set out in paragraph 6. In certain circumstances, the processing of personal data represents our legal obligation, which we must fulfill.

4.2 When providing the relevant services or products to you, it is possible for us to process personal data. Additionally, your personal data may be processed in the following cases:

– when you purchase products or services from our customers,

– when we sell a product or service to you,

– when you provide us with information in any way (including by filling out forms, posting information by phone or email, or by providing a business card),

– when you request information about us, our products or our services,

– when you give us feedback,

– when you visit or fill out a form for our Online Services set out in paragraph 5,

– when you register for or use an account or subscription package for our Online Services,

– when you (or an employee of yours) provide us with information while conducting or administering our relationship with you, or when performing activities in connection with our operations,

– when you otherwise contact us by phone, fax, email, social media, post or in person, or

– when you are otherwise required or authorized by law to do so.

4.3 Generally, in providing our products and services, or providing goods and services to our customers, we collect personal data directly from you as the personal data subject whenever it is reasonable and practicable to do so.

4.4 If you choose not to disclose your Personal Data to us for the purposes set out in this Privacy Policy, we may not be able to provide the requested information, products or services, or effectively carry out our relationship with you.

1. Information collected through our Online Services

5.1 Personal data may be collected by us or by third parties who are our service providers who provide us with assistance in managing our clients' websites:

– including their sub-domains and any other websites we manage at any time; and

– our applications for smart phones, (collectively titled: Online Services).

5.2 We may occasionally use a variety of technological methods in order to monitor the dynamics of visits by persons accessing our website, including but not limited to the methods set out in this paragraph 5.

Method 1: Google Analytics

5.3 We use Google Analytics for the purpose of analyzing how you use our website. Google analytics generates statistical and other information about the use of the website by means of cookies, which are stored on the users' computers. The information that is generated is used to prepare reports regarding the use of our website.

5.4 If you do not want a record of the data regarding your visits to our website to be saved within Google Analytics, you can install a Google Analytics opt-out browser add-on. For more information about installing and uninstalling the add-on, please visit the Google Analytics opt-out page at https://tools.google.com/dlpage/gaoptout.

Method 2: Search data (click stream)

5.5 When you read, search or download information from our website, we or our internet service provider may also collect information, such as the date, time and duration of the visit, the pages accessed, the IP address of your computer and any information downloaded.

Method 3: Cookies

5.6 Our Website may occasionally use cookies. Cookies are small text files that are transferred to the hard drive of the user's computer by a certain website for the purpose of saving information about the user's identity, the type of browser or the dynamics of visiting the website. Our website may use cookies in order to track web traffic, such as visit time, pages visited and certain system information related to the type of computer being used. We use this information to enrich the content and services offered on our website.

5.7 Cookies are also sometimes used to collect information about the sites you visit or the type of software you use. If you access our website or click on a link that leads to our website from an electronic message that we have sent you, a cookie may be downloaded to your computer's hard drive.

5.8 You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is being sent. Every browser is different. Therefore, check your browser's "Help" menu to find out how to change your cookie preferences.

5.9 If you disable the use of cookies on your web browser or remove or refuse specific cookies from our website or linked parties, then you may not be allowed access to all the content and facilities of those websites. You can read more about cookies in the Cookie Policy.

Method 4: Third-party content (eg social media links)

5.10 Some of the content on our website contains applications that are made available by third parties, such as social media buttons or links that allow you to share content or links on our Website through relevant third party platforms. These third-party applications may themselves enable the collection of information by those third parties, through your interaction with the applications and, sometimes, even when you have not directly interacted with them. We are not responsible for the technical functioning of these applications nor for the collection and usage practices applied by the relevant third parties. Please visit the websites of the relevant third parties to understand their privacy practices and the options they make available to you regarding their collection of your Personal Data.

1. How do we use your personal data?

6.1 We use the personal data collected from you for the purposes of our business functions and activities, in order to run our business effectively.

6.2 We may collect, store and use your personal data for the purposes of:

– identifying and communicating with you

- obtaining the opportunity to provide you with the requested information, products and services

– otherwise providing assistance to customers by providing them with information and support help manage and improve the products and services we provide to you

– obtaining assistance in managing and improving the products and services we provide from our suppliers and subcontractors

– management and administration of your profiles maintained with us

– direct integration of your details with Google, Facebook and our website (for the purpose of providing the products or services you purchase from us)

– promoting and advertising our products and services to you

– providing information about you that we think may be of interest to you or that you would like to receive, including advertising material about us, our customers and our business partners

– help in researching the needs of our users in order to be able to advertise our products and services with a better understanding of your needs and the needs of users in general

– your and our protection against abuses

– responding to any of your questions or objections, or• fulfilling our statutory and legal obligations.

6.3 We reserve the right at any time to monitor, review, retain and/or disclose any information necessary to comply with any applicable law, but we have no obligation to monitor the use of the Website or retain content from any user session.

6.4 You consent to us using your Personal Data in the ways set out above and as set out in this Privacy Policy.

6.5 We may otherwise collect, use and disclose your personal data if such collection, use or disclosure is:

– in accordance with this Privacy Policy or any agreement you enter into with us, or

- ordered or permitted by law, in full compliance with the principles of protection of personal data provided by the Law.

1. When do we disclose your Personal Data?

7.1 pcwebsolutions.fi may disclose or provide access to your Personal Data to third parties in connection with the purposes set out in paragraph 6. Depending on the circumstances and the nature of your engagement with us, we may disclose your Personal Data to third parties who provide products and services to us or through us, or to other third parties.

7.2 We may also disclose your Personal Data to:

your designated representatives

other organizations or persons who assist us in providing products and services to you

professional service providers and advisers who perform functions on our behalf, such as lawyers representatives, agents or contractors appointed by us in the regular performance of our business activities (such as for the purposes of data storage or processing, printing, mailing, marketing, planning and development of products or services)

government authorities, regulatory authorities and other organizations as required or permitted by law (such as the police).

7.3 We may also disclose your Personal Data to software application providers to host our Online Services in certain limited circumstances, for example, when our Website experiences a technical problem or to ensure that it operates effectively and securely.

7.4 Further, we may disclose your Personal Data to purchasers or prospective purchasers in connection with the sale or potential sale of pcwebsolutions.fi, our business or any of our assets, including in the event of bankruptcy, in circumstances that require the purchaser or prospective purchaser to use such Personal Data in a manner consistent with this Privacy Policy.

1. International transfer of personal data

8.1 Some of your Personal Data may be disclosed, transferred, stored, processed or used at Microsoft Azure Data residency Western Europe Agriport 601, 1775 TK Middenmeer, Netherlands. The transmission is carried out in order to fully function the website and all its functionalities.

1. Other uses and disclosures of personal data

9.1 We may collect, use and publish your personal data for other purposes that are not specified in this Privacy Policy. If we do so, you will be notified before processing your personal data for other purposes. During the notification, you will be informed about the legal basis for the processing of your personal data as well as about all other information that according to the law we are obliged to inform you before starting the processing of personal data.

1. Storage and security of Personal Data processed by us

10.1 Our aim is to ensure the security of your Personal Data. All Personal Data collected through our Website or stored on our computer systems are protected by physical, technical (firewalls, encryption of data in transit via SSL and encryption of stored data via PGP) and procedural methods.

10.2 If the purpose of processing your personal data is fulfilled, i.e. we have no need for further processing of your personal data, we may anonymize them or remove them from our systems and destroy all records related to them.

10.3 Your personal data will be destroyed or deleted in the event that:

the purpose for which the personal data was collected has been fulfilled, i.e. we have no need for further processing of the personal data

you have withdrawn your consent to the processing of your personal data

you have submitted an objection or a request for data deletion, and we do not have an appropriate legal basis for further processing of personal data

1. The right to access, correct and delete personal data

11.1 In general, you have the right to access the Personal Data relating to you that is processed by us. If you request access to your Personal Data, we will provide you with full access to it. Depending on the nature of the request, pcwebsolutions.fi may charge a fee for providing access to this data, which, in any event, will be a reasonable amount. If we refuse your request for access to your Personal Data, you will be provided with an explanation stating the reasons for such refusal. If your request is rejected, you have the right to submit a request for the determination of a violation of the provisions of the Law on the Protection of Personal Data to the Agency for the Protection of Personal Data.

11.2 You also have the right to correct, supplement your personal data through the Website by logging in to your profile and by occasionally updating or editing your profile. Another option is to make the access request to our Personal Data Protection Officer in any of the ways set out in paragraph 15.

11.3 We take all reasonable steps to ensure that the Personal Data we collect and use is accurate, complete and up-to-date. To assist us in this regard, you are required to provide us with true, accurate, up-to-date and complete information about yourself as requested, and to update the information provided to us accordingly so that it remains true, accurate, up-to-date and complete.

11.4 Please contact us in any of the ways set out in paragraph 15 if you believe that your Personal Data is incorrect, incomplete or out of date, and we will make appropriate corrections.

11.5 Submitting requests in writing and including the maximum possible level of detail will help us understand your request properly and respond to you in a timely manner.

1. How do we handle objections regarding the processing of personal data?

12.1 If you believe that we have violated the right to protect personal data or that we have violated a certain paragraph of this Privacy Policy, please contact the Personal Data Protection Officer in one of the ways established in paragraph 15 and notify us of the same as soon as possible. We will consider your questions and objections regarding the protection of personal data within a reasonable and legal time, depending on the complexity of the objection.

12.2 In order to be able to respond to your complaint in a timely manner, it is recommended that it be submitted in writing. Please provide information relevant to your complaint. For more information regarding the exercise of your rights, contact the Personal Data Protection Officer, who is obliged to provide you with the appropriate form for the exercise of your rights.

12.3 We will notify you of the outcome of our review.

1. Updating this Privacy Policy

13.1 From time to time, we revise and update this Privacy Policy, including for purposes of compliance with new laws, regulations, practices and technologies. All Personal Data held by us will be governed by an updated Privacy Policy posted on this page. Any changes to this Privacy Policy may be communicated to you by updating this page on our website. We recommend that you check this page from time to time in order to familiarize yourself with any changes.

1. What to do if you have a question, problem, fulfillment of your rights or if you want to contact us regarding the processing of your Personal Data or this Privacy Policy

14.1 If:

you have a question or problem regarding this Privacy Policy or our activities for processing your personal data

you want to make a complaint about a violation of your privacy

you want to access your personal data held by us

you wish to update or correct your personal data held by us, or

you want to withdraw your consent to direct marketing,

you want to be provided with an appropriate form for fulfilling the rights arising from the law

please contact the following contacts

GDPR Office:

Personal Data Protection Agency

Postal address: Haukkavuorenrinne 20

Pcwebsolutions.fi

e-mail: info@ Pcwebsolutions.fi

Phone: 358451140016

This Privacy Policy was last updated on 10/1/2024.